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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cynthia Brown

May 13, 2025

5  out of  5
rating by Cynthia Brown
"When you're looking for great car insurance I highly recommend State Farm in Fox Chase. They are honest, reliable, very knowledgeable, and terrific customer service employees! I have been with them for over 20 years now and would never, ever switch companies. Talk about trust here's one company that has your back and your interest at heart! Love these folks and you should too!"
We responded:
"Thank you so much, Cynthia, for your wonderful feedback! We're glad to have been your choice for insurance for over 20 years. Our team is committed to providing honest and reliable service, and it's fantastic to know you feel supported. If you ever need anything or have questions, we're here to help!"
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Matthew King

May 13, 2025

5  out of  5
rating by Matthew King
"Joe at the Alden Thomas Agency is phenomenal. Polite, courteous and is always willing to help in anyway. The best in the business by far!"
We responded:
"Thank you, Matthew! I'm happy to hear that Joe has been so helpful and courteous. We truly appreciate your kind words and are grateful to have Joe as part of our team. If you ever need assistance or have any questions, please don't hesitate to reach out."
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Duke Huebner

May 9, 2025

5  out of  5
rating by Duke Huebner
"Sean Ryan assisted me in Alden’s absence. He was extremely helpful and got me all of the answers and help I needed quickly. Thank you Sean!"
We responded:
"Thank you, Duke, for sharing your experience! I'm happy to hear that Sean was able to assist you effectively and provide the answers you needed. We appreciate your feedback and are here for any future questions or assistance you may need."
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vince galati

May 5, 2025

5  out of  5
rating by vince galati
"Whenever I have a issue with anything Regarding my policy plan I'm always assisted with excellence with whomever answers the phone."
We responded:
"Thank you, Vince, for sharing your experience! I'm happy to know that our team consistently provides excellent assistance whenever you have questions about your policy. We're here to help!"
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michael marzu

May 1, 2025

5  out of  5
rating by michael marzu
"Great customer service and prompt payment processing!"
We responded:
"Thank you, Michael, for your kind words! I'm happy to know you appreciated our customer service and the prompt payment processing. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Janei FullOfInspiration

April 30, 2025

5  out of  5
rating by Janei FullOfInspiration
"Helpful and knowledgeable. I was able to get affordable car insurance and homeowners insurance."
We responded:
"Thanks, Janei! We're so glad our team was able to help you find coverage that fits your needs. We appreciate your kind words and look forward to assisting you whenever you need us!"
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Bill Orr

April 28, 2025

5  out of  5
rating by Bill Orr
"Moved all of my insurance needs from GEICO and its affiliates to State Farm to save money. Shaun Ryan was superb and all of my new insurance coverages are now in effect. I highly recommend Shaun and the Alden Thomas, State Farm insurance agency. Great to be back with State Farm. For me, the convenience of having a local agent is a big plus…and I saved a significant amount of money. Win, win!"
We responded:
"Thank you, Bill, for sharing your experience! I'm happy to hear that Shaun was able to assist you effectively and that you're enjoying the benefits of having a local agent. It's wonderful to know that you've found savings and convenience with us. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
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john tobin

April 15, 2025

5  out of  5
rating by john tobin
"the agent {shaun ryan} solved the problem i had quickly and painlessly"
We responded:
"Thank you, John, for sharing your experience! I'm happy to hear that Shaun was able to resolve your issue efficiently. "
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Jannie McCutchen

March 24, 2025

5  out of  5
rating by Jannie McCutchen
"I have been with statefarm for many years. I have 3 cars insured and im getting the best rate with statefarm. I had an accident years ago and the claims department was so helpful I hardly did anything, everything was taken care of for me. I also have my homeowners insurance with statefarm. Everyone is always pleasant and professional when i call into the office."
We responded:
"Thank you, Jannie, for your continued loyalty and for sharing your experience with us! I'm happy to know that you've found our rates competitive and that our claims department was able to assist you so effectively during your accident. It's wonderful to hear that our team consistently provides pleasant and professional service. If you ever have any questions or need further assistance, please don't hesitate to reach out."
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Katerina Partyka

March 6, 2025

5  out of  5
rating by Katerina Partyka
"I’ve been with State Farm for many years now. Left for a bit, and came right back. I’m happy with my rates for car and motorcycle insurance, happy with the customer service, and very positive experience when I had a collision. Always recommending them for my friends and family."
We responded:
"Thank you, Katerina, for your continued support and for sharing your experience! I'm glad to know you're satisfied with your insurance rates and that our customer service has met your expectations, especially during your collision experience. Your recommendations to friends and family mean a lot to us. If you ever have any questions or need assistance, feel free to reach out."
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Nick Stampone

March 2, 2025

5  out of  5
rating by Nick Stampone
"Been with this branch of State Farm for many years. As were my parents, for many many years. Professional & very knowledgeable staff"
We responded:
"Thank you, Nick, for your longstanding loyalty and for sharing your experience with us! We're happy to know that our team's professionalism and knowledge have been a part of your family's journey with State Farm for many years. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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sedat saran

February 27, 2025

5  out of  5
rating by sedat saran
"Always polite and helping me, since I insured my cars never have a any issue on my insurance policy.They make my life easy..I know Joe long time, shown is I know very Short but he is also avsem Mr Thomas has a full house for his job."
We responded:
"Thank you, Sedat, for your wonderful feedback! I'm so happy to know that our team, including Joe and Sean, has been able to make your insurance experience smooth and hassle-free. It's great to hear that we've been able to assist you effectively. If you ever have questions, feel free to reach out. We're here to help!"
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Terry Simpson

February 25, 2025

5  out of  5
rating by Terry Simpson
"Joe have always been helpful in guiding us through the insurance journey. His guidance and support have made the insurance process very easy."
We responded:
"Thank you, Terry, for your wonderful review! I'm delighted to know that Joe has been instrumental in making your insurance journey smooth and straightforward. His dedication to providing clear guidance and support is truly appreciated. If you have any further questions or need assistance, please don't hesitate to reach out to our office. We're here to help!"
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Buby

February 25, 2025

5  out of  5
rating by Buby
"The best of the best!"
We responded:
"Thank you so much for the 5-star review. We are here to help in any way we can!"
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Charles Brill

February 24, 2025

5  out of  5
rating by Charles Brill
"Very helpful. Always ask if the right policy and payment info."
We responded:
"Thank you, Charles, for your wonderful feedback! I'm glad to know that you find our team helpful and attentive to ensuring the right policy. If you have any more questions or need any help, feel free to reach out."
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MrDavidc72

February 18, 2025

5  out of  5
rating by MrDavidc72
"I've conducted all of my family's insurance needs from this office for over twenty years now. They are courteous, professional, and take the time to explain everything in detail. I have to thank Joe for working patiently with me once again; he never hesitates to call with any updates to our policies. Alden, you run a tight ship over there, thanks again guys!"
We responded:
"Thank you for your continued support over the past two decades! I'm delighted to know that our team's professionalism and detailed explanations have met your family's insurance needs. If there's anything more we can do for you, please don't hesitate to reach out."
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markel cepeda

February 17, 2025

5  out of  5
rating by markel cepeda
"Home and auto insurance covered with this office. Great crew."
We responded:
"Thank you, Markel, for your feedback! I'm happy to know that our team has been able to assist you with your insurance needs. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Amanda Russell

February 14, 2025

5  out of  5
rating by Amanda Russell
"I’ve had State Farm for 20 years, I switched to Alden Thomas’s office about 10 years ago. Since then Joe has taken great care of me. Joe is always nice, friendly and professional. Joe is the insurance man !"
We responded:
"Thank you, Amanda, for your continued loyalty over the years! I'm delighted to hear that Joe has been providing you with such friendly and professional service. He's truly an asset to our team. If you ever need anything or have questions, feel free to reach out to our office. We're here to help!"
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Linda Kowalick

February 13, 2025

4  out of  5
rating by Linda Kowalick
"Great customer service…called the office today and my issue was resolved by Joe both quickly and in a courteous manner. This agency never disappoints."
We responded:
"Thank you, Linda, for sharing your experience! I'm happy to hear that Joe was able to resolve your issue swiftly and courteously. We strive to provide excellent service, and your feedback is appreciated. If you have any further questions or need assistance, feel free to reach out to our office."
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Carl Alston

February 6, 2025

5  out of  5
rating by Carl Alston
"I have been with Joe at State Farm for 20 years, him and Alden Thomas"
We responded:
"Carl, thank you for your loyalty over the past 20 years! I'm truly grateful for your continued trust in Joe and me at Alden Thomas - State Farm. If you ever have any questions or need assistance, please don't hesitate to reach out."
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Madi

January 29, 2025

5  out of  5
rating by Madi
"The billing can be confusing at times. Sean Ryan really took the time to explain everything and help ensure discounts were applied correctly."
We responded:
"Thank you, Madi, for sharing your experience! I'm glad Sean Ryan was able to clarify the billing details and ensure your discounts were applied correctly. We appreciate your feedback and are here to assist with any questions or needs in the future."
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Aaron Johnson

January 28, 2025

5  out of  5
rating by Aaron Johnson
"Good communication, always good business"
We responded:
"Thank you for your kind words. We truylyk apprecitae your support and are glad to hear that you've had a great experience with us. We look forward to continuing to serve you."
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Cindy Wadsworth

January 28, 2025

5  out of  5
rating by Cindy Wadsworth
"I have been a client of Alden's for years and years and wouldn't think of going anywhere else. Joe Gleason at Alden's office has always been a tremendous help and very patient in answering all of my questions and I have a lot because if have my home, car and business insurance with them. I highly, highly recommend them!"
We responded:
"Cindy, thank you so much for your kind words and loyalty over the years! We're thrilled to hear that Joe has been such a great help to you and that you trust us with all your insurance needs. Your recommendation means so much to us, and we're always here to assist you!"
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Pearse Kerr

January 24, 2025

5  out of  5
rating by Pearse Kerr
"Joe Gleason is the reason I'm staying with State Farm."
We responded:
"We greatly appreciate your 5-star review, Pearse! As you know, Joe has been an invaluable member of our team, standing by me through thick and thin. It's incredibly rewarding to hear that his dedication and contributions are recognized and appreciated by our clients. Thank you for your kind words!"
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Adrienne Silverstein

January 22, 2025

5  out of  5
rating by Adrienne Silverstein
"Alden and Joe have always been helpful in guiding us through the insurance journey..they are good guys."
We responded:
"Thank you so much, Adrian, for your kind words and five-star review! We’re grateful for the opportunity to guide you through your insurance journey, and your support means a lot to us. It’s always a pleasure to help – we’re here whenever you need us!"