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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laurie Polter

September 30, 2025

5  out of  5
rating by Laurie Polter
"I had a great experience with Alden Thomas and Joe Gleason from State Farm. I highly recommend them. They were professional and found me a great rate with many discounts based on my children’s academic grades and adding extras to incur discounts."
We responded:
"Laurie, thank you for your wonderful feedback! I'm happy to hear that we provided you with a great experience and found a rate that works well for you. It's fantastic that you could benefit from discounts related to your children's academic achievements. If you need anything else, feel free to reach out!"
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Jean Carey

September 26, 2025

5  out of  5
rating by Jean Carey
"I have been with Thomas Alden Agent State Farm Insurance for over 22 years and I have received only the best customer service Tom and his staff . Today I talked to Sean who my most helpful & accommodating. Thank you Sean"
We responded:
"Jean, thank you for trusting us for over 22 years! We’re grateful for your loyalty and kind words. I’ll be sure to share your appreciation with Sean — he’ll be glad to know he made your day."
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Brenda Perry

September 25, 2025

5  out of  5
rating by Brenda Perry
"Joe, has been my go to guy since 2014, any problem that has happened, he has handled it with professionalism."
We responded:
"Thank you, Brenda! I'm happy to hear that Joe has been consistently professional and reliable for you since 2014. We appreciate your trust and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Leroy Watson

September 24, 2025

5  out of  5
rating by Leroy Watson
"It has been a wonderful experience working with the State Farm representative Sean Ryan. Everyone is very pleasant and helpful. I was able to save on my car and homeowners insurance. Great experience. Thank you!"
We responded:
"Thank you so much, Leroy! We’re so happy to hear you had a great experience with Sean and the rest of our team. Helping you save on your car and homeowners insurance while making the process smooth and pleasant is exactly what we aim for. We truly appreciate your kind words and your trust in us...welcome to the State Farm family!"
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Gina Kaiser

September 22, 2025

5  out of  5
rating by Gina Kaiser
"They are always very courteous and prompt in responding to my queries."
We responded:
"Hey, Gina! Thanks so much for sharing that our team has been courteous and quick to respond to your questions about auto insurance. We appreciate your feedback and the chance to support you with your coverage."
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Art V

September 16, 2025

5  out of  5
rating by Art V
"Excellent service, I have been with Joe for over a decade, and the level of service is unbelievable, they helped me countless of times for all types of insurance, recommend them to all my friends"
We responded:
"Art, thank you for your wonderful feedback! I'm glad to hear that Joe and our team have been able to assist you over the years. Your recommendation means a lot to us. If you ever need anything else, just let us know!"
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Thomas Varallo

September 15, 2025

5  out of  5
rating by Thomas Varallo
"Great people great service!"
We responded:
"Thank you, Thomas! I'm happy to know you appreciated our service and team. We’re always here to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
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Glads Resuello

September 11, 2025

5  out of  5
rating by Glads Resuello
"Malek was very helpful and provided information that I needed. Been with State Farm for years and satisfied with what I have."
We responded:
"Thank you, Glads! I'm happy to hear that Malek was able to assist you and provide the information you needed. It's wonderful to know you're satisfied with our service after all these years. If there's anything else we can do for you, just let us know!"
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Mary Chapman

September 11, 2025

4  out of  5
rating by Mary Chapman
"I was just like to say thank you to State Farm and all Staff for being very polite on the phone and will help you solve a problem. Thank you so much."
We responded:
"Thank you so much, Mary! We truly appreciate your kind words and are so glad our team could be helpful and polite while assisting you. Providing excellent service and solving problems for our customers is always our top priority. We’re grateful to have you as part of our State Farm family!"
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shyonna

September 11, 2025

5  out of  5
rating by shyonna
"They were very kind and helpful to me establishing a good policy that met my needs for vehicle and renters insurance. They explained everything in a good way for me to understand the benefits and discounts that I qualify for."
We responded:
"Thank you so much for your kind words! We’re glad we could help you find the right coverage for your vehicle and renters insurance. Our goal is always to make sure everything is explained clearly so you feel confident about your policy and the benefits available to you. We truly appreciate your trust and look forward to continuing to serve you!"
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The BarbarousBee

September 10, 2025

5  out of  5
rating by The BarbarousBee
"The staff here are patient and super helpful."
We responded:
"Thank you so much for your kind words and 5-star review. "
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joseph goldberg

September 4, 2025

5  out of  5
rating by joseph goldberg
"I needed information and some assistance regarding the purchase of a new car we were purchasing. Joe, in Aldon’s office was absolutely great and responded with what I needed and more. He provided a couple options for me that I hadn’t been aware of before. I’m not surprised, however. In the many years I had this office handle all of my insurance coverage this has always been the case."
We responded:
"Thank you for your review, Joseph! I'm delighted to hear that Joe was able to assist you and provide you with valuable options. It's wonderful to know that our office has consistently met your expectations over the years. We appreciate your continued trust and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Marianne Groves

September 3, 2025

5  out of  5
rating by Marianne Groves
"I always have a great experience when dealing with this state farm office. Very pleasant and always very helpful. Thank you"
We responded:
"Thank you, Marianne! I'm happy to know you consistently have a great experience with our office. Your kind words about our helpful service mean a lot. Let us know if there's anything else we can assist you with!"
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Angel Crespo

August 29, 2025

5  out of  5
rating by Angel Crespo
"Very good info at the office and the team explains everything well to me and my family! Awesome team!"
We responded:
"Thank you for your review, Angel! I'm happy to hear that you and your family found the information provided by our team helpful. We’re committed to making sure everything is clear and understandable. Let us know if there's anything else we can do for you!"
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Danielle Schell

August 27, 2025

5  out of  5
rating by Danielle Schell
"Was able to provide me with outstanding servive on obtaining car insurance!! Thank you!!"
We responded:
"Danielle, thank you for your wonderful feedback! I'm happy to hear that you received outstanding service while obtaining your car insurance. If you need anything else, feel free to reach out!"
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Ace J

August 25, 2025

5  out of  5
rating by Ace J
"Been a customer since 2000 Always been great business"
We responded:
"Thank you for yoru 5-Start review. We're grateful for the trust and support!"
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Omar Felix

August 22, 2025

5  out of  5
rating by Omar Felix
"Always great service and very helpful"
We responded:
"Thanks so much, Omar! We really appreciate the kind words and are always happy to provide grat service. Don't hesitate to reach out if there's ever anything you need!"
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Michael K

August 22, 2025

5  out of  5
rating by Michael K
"Been with Alden Thomas for many many years everyone in the office has been responsive and have helped me with questions, documentation guidance, and for the few claims that I have had, they’ve helped me navigate that as well Prior to meeting Alden I moved around based on Price, but once I found Alden, I realized the State Farm is the best place to be. You get what you pay for."
We responded:
"Mike, thank you for the wonderful review and for trusting our office over the years. We work hard to be responsive, clear on documentation, and steady during claims—so it means a lot to hear that came through. I’m glad you’ve found value with State Farm, not just price. We’re always here if you need anything, and we appreciate your continued confidence and referrals."
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Darryl Miller

August 20, 2025

5  out of  5
rating by Darryl Miller
"I was using another insurance company who doubled my homeowners insurance rates since I obtained them a few years ago. I reached out to Joe and he was able to get me the same coverage at half the cost of the other company. I have 5 policies with State Farm and their rates have always been comparable or better than other companies. I highly recommended State Farm!"
We responded:
"Thank you, Darryl, for sharing your experience! I'm happy to hear that Joe was able to assist you in finding a more affordable option for your insurance. It's great to know that our rates have been competitive for you. If you ever need anything else, feel free to reach out!"
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Skids33

August 18, 2025

5  out of  5
rating by Skids33
"Always great service and excellent response time. Joe rocks. Beep! Beep!"
We responded:
"Thank you! I'm happy you enjoyed the service and quick responses. Joe is indeed a valuable part of our team! If you ever need anything else, just let us know."
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Delores Mason

August 11, 2025

5  out of  5
rating by Delores Mason
"Every time I needed Sean he was always there to support no matter what State Farm has the best customer service and great rates"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sean has consistently provided exceptional support and that you’re satisfied with State Farm’s customer service and rates. Your trust and loyalty mean a lot to us!"
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Marco Di Sandro

August 11, 2025

5  out of  5
rating by Marco Di Sandro
"I am satisfied with Maliaue's help. He got my landlord off my back with providing renters insurance."
We responded:
"Thank you for your feedback Marco! We're glad Malique was able to assist you and help resolve your concerns with your landlord. If you ever need further assistance, we're here to help!"
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hill jay

August 10, 2025

5  out of  5
rating by hill jay
"They are great at what they do. I have two cars with them. I recommend this agent to anybody reading this review."
We responded:
"Thank you so much for the great review and for trusting us with both of your cars! We truly appreciate your recommendation and are always here to help whenever you need us."
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Angel Torres

August 9, 2025

5  out of  5
rating by Angel Torres
"I’ve been a loyal customer of Statefarm for quite some time now, and I can confidently say that they’ve always been there to lend a helping hand whenever I’ve had any questions. Sean, in particular, is an absolute gem. He’s incredibly knowledgeable and always takes the time to explain complex insurance concepts in a way that’s easy to understand. If you’re in the market for a reliable insurance office or agent, I highly recommend checking out Statefarm® INSURANCE AGENT. Alden Thomas, located at 7983 Oxford Avenue in Philadelphia, PA 19111-2224, is a great place to start. Trust me, you won’t be disappointed!"
We responded:
"Thank you so much, Angel! We’re grateful for your loyalty and thrilled to hear that Sean has been such a helpful resource for you. He’s a true asset to our team, and it’s great to know his efforts are making a difference. Your thoughtful words and recommendation mean a lot...not just to us, but to anyone considering where to turn for their insurance needs. We’re lucky to have customers like you!"
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Paul

August 8, 2025

5  out of  5
rating by Paul
"VERY HELPFUL AND ALWAYS COURTEOUS."
We responded:
"Thank you, Paul! I'm happy to hear that you enjoy working with us. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"