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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kelly Ayer

Kelly Ayer

August 13, 2026

5  out of  5
rating by Kelly Ayer
"I went in to check with the price would be the lower my deductible on my policy. And within three minutes I was sitting and ready to go with a better policy."
We responded:
"Kelly, thank you so much for the 5-star review! We’re glad we could quickly find a better option for you while also lowering your deductible. We appreciate you trusting our office with your insurance!"
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Eduardo Texidor

August 12, 2026

5  out of  5
rating by Eduardo Texidor
"The employees are friendly and respectful. Also very professional.i will recommend them to my friends."
We responded:
"Eduardo, thank you for the 5-star review! Knowing that our team made you feel welcomed, respected, and well taken care of means a lot to us. And the fact that you’d feel comfortable recommending us to your friends is one of the best compliments we can receive. We truly appreciate your trust and support!"
Profile photo of Joe A (NintenJoe64)

Joe A (NintenJoe64)

August 8, 2026

5  out of  5
rating by Joe A (NintenJoe64)
"Joseph was very knowledgeable, friendly, and helpful. Would recommend to anyone shopping for insurance. He helped me save almost $100 on my car insurance and made the process quick and easy."
We responded:
"Thank you, Joe! We really appreciate you taking the time to recognize Joseph. Making insurance straightforward while helping you keep more money in your pocket is exactly the kind of outcome we love to see. We’re glad to have you with our agency!"
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Joshua Gonzalez

August 8, 2026

5  out of  5
rating by Joshua Gonzalez
"Really nice representative, he always take care of any questions that I have in any situation"
We responded:
"Thank you for your review, Joshua! I'm happy you appreciated our customer service. Let us know if there's anything else we can assist you with!"
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terry ledwell

August 5, 2026

5  out of  5
rating by terry ledwell
"Quick, efficient and effortless, I was on the phone for 3 minutes a day got all my needs met"
We responded:
"We love hearing feedback like this, Terry. Our goal is to make every interaction straightforward, efficient, and stress-free. Thanks for choosing our office and for sharing your experience!"
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Robert Paulson

August 5, 2026

5  out of  5
rating by Robert Paulson
"I always receive great service whenever I call for insurance issues ."
We responded:
"Thank you, Robert! Being there when our customers need us most is exactly what we strive for every day. We truly appreciate you taking the time to share your experience.
"
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Kaushal Banthia

August 5, 2026

5  out of  5
rating by Kaushal Banthia
"The process of getting a renters insurance was made seamless by Joseph. I received all the help I needed, all along!"
We responded:
"Kaushal, thank you for the great review! We’re glad Joseph was able to make getting your renters insurance simple and seamless from start to finish. Making sure you have the help you need and feel taken care of throughout the process is exactly what we strive for. We truly appreciate you choosing our office!"
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Theresa Coughlin

August 4, 2026

5  out of  5
rating by Theresa Coughlin
"Mr. Thomas was very helpful. He was professional and kind. I would strongly recommend him ."
We responded:
"Tank you so much, Theresa! It was a pleasure helping you, and I truly appreciate you taking the time to share your experience. Thank you for trusting our office, and we’re always here if you need anything in the future.
"
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Maggie Sorensen Fowler

July 30, 2026

5  out of  5
rating by Maggie Sorensen Fowler
"Always quick and available for all questions! Wouldn’t want to work with any other team!"
We responded:
"Thank you for taking the time to leave such a kind review! We truly appreciate your support and are grateful for the opportunity to help. If you ever need anything, we’re just a phone call away."
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Rowdell Allen

July 28, 2026

5  out of  5
rating by Rowdell Allen
"Always there to help me when I need help"
We responded:
"Thank you, Rowdell! We appreciate your kind words and are always here when you need us."
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Richard Marshall

July 27, 2026

5  out of  5
rating by Richard Marshall
"Great people, always ready to help."
We responded:
"Thanks so much for taking the time to leave a review, Rich. We truly appreciate your trust and look forward to being here whenever you need us."
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Alan DeLellis

July 20, 2026

5  out of  5
rating by Alan DeLellis
"Always available to answer the call, thorough and professional!"
We responded:
"Thank you, Alan! Your support means a great deal to us. It’s our goal to make every interaction as easy and helpful as possible, and we’re glad we could do that for you."
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Jaime Silverstein

May 15, 2026

5  out of  5
rating by Jaime Silverstein
"Our family has entrusted Alden and Joe with multiple lines of coverage for about 2 decades (maybe more) and we truly recommend them wholeheartedly, without any single bit of hesitation. Not only do we get personalized touch bases and reviews of our coverages periodically to see if there are money saving options or untapped resources of coverage, but we also know that they are so responsive if we have a quick question or concern come up. It’s not every day that you truly grow with a company, but it feels like they’ve been part of our extended family and we look forward to many more years of partnership. Thanks, Alden and Joe!"
We responded:
"Jaime… thank you for the trust and support over all these years. Reviews like this mean a lot to us!

We’ve always believed that good insurance is about more than just having a policy… it’s about having a local team that’s responsive, proactive, and there when you need us. We truly appreciate the opportunity to help protect your family and look forward to being here for many more years ahead."
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Basil Hamed

April 24, 2026

5  out of  5
rating by Basil Hamed
"Malique was very nice and professional and he showed us all the available options and made sure he addressed all of our needs ! Thanks a lot"
We responded:
"Thank you for taking the time to share your experience, Basil. We’re glad Malique was able to walk you through your options and help you find coverage that fits your needs.

Our goal is to make insurance simple and transparent… whether it’s auto, home, or life… so you can make confident decisions without feeling overwhelmed. We appreciate the opportunity to earn your business and are always here if you need anything down the road."
Profile photo of Rose Virk

Rose Virk

March 3, 2026

5  out of  5
rating by Rose Virk
"We wanted to get home insurance and we got many different quotes but State Farm gave us the best quote. Today, I had the pleasure of talking to Malique and he helped us out with this process that was relatively new to us, he was patient with us and kind."
We responded:
"Thank you, Rose, for taking the time to share your experience and for trusting our office with your home insurance. We know comparing quotes can be overwhelming, so our goal is always to make the process clear, straightforward, and comfortable for our customers.

I’m especially glad to hear that Malique provided the kind of guidance and patience we strive for every day. Helping people understand their homeowners insurance coverage and making sure they feel confident about their protection is a big part of what we do.

If you ever have questions about your home, auto, or life insurance, our team is always here to help. We truly appreciate the opportunity to serve you and welcome you to our State Farm family!"
Profile photo of Lisa Hinton

Lisa Hinton

February 7, 2026

5  out of  5
rating by Lisa Hinton
"I would truly like to Thank Joe as my agent @SF ysteday, not only was he professional patient & respectful of my financial situation he actual just LISTENED! Customer Serv is horrible nowadays no welcomin greetn, no patience while on the phone IF u evn get a live person & truly not a considerate person! I shout you out Joe bcuz u were beyond Awesome, u went above & beyond to help me retain my policy of which I’ve had for yrs but start falln behind aftr bein dropd to pt😫in a recession! God is gd since finally findn anothr pt job with descent pay so I stay ahead with SF & othr responsibilities! So I say all this say if ur seekn a considerate patient/respectful place to shop for insurance contact Joe@ Alden State Farm on Oxford Ave.Way To Go Joe!!I alwys Give Compliments/ Credit where it’s Due!! I plan to stay afloat now esp since I can pay wkly as u stated. I def hope ur acknowledged of my long review too😊tc & Thxx Agn Joe!A++ service!"
We responded:
"Thank you for taking the time to leave such a thoughtful review… it truly means a lot to our team. We work hard to make sure every person who reaches out feels respected, listened to, and supported… especially when navigating insurance during a challenging time.

Joe cares deeply about helping customers protect their coverage while keeping things realistic for their budget… and I’m glad that came through in your experience. That’s the level of service we aim to provide every day at our State Farm office on Oxford Avenue.

We appreciate your trust in Alden Thomas’s State Farm Agency and are always here if you need help with your auto, home, or life insurance… or just have questions along the way."
Profile photo of Eric May

Eric May

February 2, 2026

5  out of  5
rating by Eric May
"Alden and Joe were a great help and very responsive. And they helped save me over 35% in my home and auto!"
We responded:
"Thank you so much, Eric! We truly appreciate you trusting our team with your home and auto insurance. Helping clients find the right coverage while identifying meaningful savings is exactly what we strive for every day. We’re glad the process was smooth and responsive, and we look forward to being a long-term resource for your insurance needs here in the community. If you ever have questions, policy changes, or just want a coverage check-up, we’re always here to help."
Profile photo of Michael Kallan

Michael Kallan

January 13, 2026

5  out of  5
rating by Michael Kallan
"Joe was extremely helpful in walking me through all the steps of the process and making sure we got a great price and our policies."
We responded:
"Thank you for the great review, Michael! We’re glad you had a positive experience and appreciate the opportunity to help with your auto and homeowners insurance needs. Our team works hard to make the process clear, straightforward, and focused on the right coverage at a competitive price.

We truly appreciate your trust and look forward to being a resource for you anytime you need us."
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j

January 9, 2026

5  out of  5
rating by j
"Great service and competitive pricing from Joe and team at Alden Thomas's office."
We responded:
"Thank you for the 5-star review! Our team is committed to providing responsive service, clear communication, and competitive insurance pricing tailored to each customer’s needs. We’re grateful for the opportunity to help and look forward to continuing to serve you with reliable auto, home, and insurance solutions whenever you need us."
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SNS Bullies

January 8, 2026

5  out of  5
rating by SNS Bullies
"Always helpful."
We responded:
"Thank you for the 5-star review! We truly appreciate your support and are glad we could provide a great experience. If there’s anything we can do for you, feel free to reach out!"
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Chris Kelley

December 16, 2025

5  out of  5
rating by Chris Kelley
"Excellent knowledge of insurance products. Patient and professional. Answered all my questions accurately and in a timely manner. I would recommend"
We responded:
"Chris, thank you for taking the time to leave this review. We work hard to make insurance feel straightforward instead of overwhelming, so it’s great to hear that the explanations and timing were helpful for you. Helping people make confident decisions about their coverage is exactly why we do what we do. We truly appreciate the recommendation and look forward to being a resource for you whenever questions come up."
Profile photo of Dan Byrne

Dan Byrne

November 19, 2025

5  out of  5
rating by Dan Byrne
"State farm has the best vehicle and renters insurance. Every one at the Alden Thomas office are very personable and work with you for what ever your needs are. I deal with Joe alot and he's always there for me and gives good and sound advice on any questions i have. I absolutely recommend State farm for anyone seeking insurance."
We responded:
"Dan, thank you for taking the time to share your experience… We truly appreciate the opportunity to support you and make sure your coverage fits your needs… Joe and the rest of our team work hard to be accessible, practical, and clear with every policy question, so it’s great to hear that reflects in your visits with us.

We’re grateful to be your choice for auto and renters insurance… If there’s ever anything you need or want to review, we’re always here to help."
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Jessica Aichhorn

November 19, 2025

5  out of  5
rating by Jessica Aichhorn
"I had a wonderful experience with Joe and Malik at this State Farm. Both were very helpful and knowledgeable. I was in a panic due to an unexpected insurance crisis and Joe was so attentive and helpful. The prices are the best around for both auto and homeowners. Would highly recommend this agency to anyone looking for great people and affordable prices."
We responded:
"Jessica, thank you so much for sharing your experience… We’re glad Joe and Malique were able to step in quickly and make a stressful situation feel manageable… Our team prides itself on being responsive, transparent, and genuinely committed to protecting our customers… especially when something unexpected comes up.

We’re grateful you chose our agency for your auto and homeowners coverage and appreciate your recommendation… If you ever need anything or have questions down the road, we’re always here to help."
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Tom

November 12, 2025

5  out of  5
rating by Tom
"Great experience with dealing directly with the local branch office. Malique was very friendly and explained everything in detail with my new auto and home insurance policies a breeze. I would highly recommend them."
We responded:
"Hi Tom, thank you for the great review! We’re so glad to hear you had an excellent experience working with Malique and that he made setting up your new auto and home insurance so easy. We really appreciate your recommendation and are happy to have you as part of our Alden Thomas State Farm family!"
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yacine lahouazi

November 12, 2025

5  out of  5
rating by yacine lahouazi
"Highly recommended this office i have been there for 5 years ,they provide top customer service they get you what you need at all cost 😉 😀 👍"
We responded:
"Hi Yacine, thank you so much for the kind words and for being with our office for the past 5 years! We really appreciate your trust and loyalty. Our team at Alden Thomas State Farm works hard to make sure every customer gets the coverage and service they need, and it means a lot to hear that reflected in your experience. Thanks again for the recommendation!"