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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tom

November 12, 2025

5  out of  5
rating by Tom
"Great experience with dealing directly with the local branch office. Malique was very friendly and explained everything in detail with my new auto and home insurance policies a breeze. I would highly recommend them."
We responded:
"Hi Tom, thank you for the great review! We’re so glad to hear you had an excellent experience working with Malique and that he made setting up your new auto and home insurance so easy. We really appreciate your recommendation and are happy to have you as part of our Alden Thomas State Farm family!"
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yacine lahouazi

November 12, 2025

5  out of  5
rating by yacine lahouazi
"Highly recommended this office i have been there for 5 years ,they provide top customer service they get you what you need at all cost 😉 😀 👍"
We responded:
"Hi Yacine, thank you so much for the kind words and for being with our office for the past 5 years! We really appreciate your trust and loyalty. Our team at Alden Thomas State Farm works hard to make sure every customer gets the coverage and service they need, and it means a lot to hear that reflected in your experience. Thanks again for the recommendation!"
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Trinitee Smith

November 12, 2025

5  out of  5
rating by Trinitee Smith
"Great service, customer service on point 10/10"
We responded:
"Hi Trinitee, thanks so much for the awesome feedback! We’re thrilled to hear you had a 10/10 experience with our team. Providing great customer service is something we take a lot of pride in here at Alden Thomas State Farm, whether it’s helping with auto, home, or life insurance. We really appreciate you taking the time to share your experience!"
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Christella Pierre

November 9, 2025

5  out of  5
rating by Christella Pierre
"The people here are sooooo nice! I spoke to Joe about an issue that was heavy on my mind about my car and reassured that everything was perfectly fine. I appreciated the way he explained things when he noticed my hesitation, but he remained patient and he was very assuring. Very nice man! 20/10 recommend this place!"
We responded:
"Thank you, Christella! I'm glad to hear that Joe was able to provide the reassurance and patience you needed. We strive to offer supportive and understanding service to everyone. If you have any more questions or need assistance, feel free to reach out anytime!"
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Gina

November 7, 2025

5  out of  5
rating by Gina
"These guys are very informative and great to talk to and they really help a lot with understanding your plan!"
We responded:
"Thank you, Gina! I'm happy you found our team informative and easy to talk to. We're committed to helping you understand your plan fully. Let us know if there's anything else we can assist you with!"
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Donna Cannon

November 6, 2025

5  out of  5
rating by Donna Cannon
"Questions always answered right away anything I mess up Joe or one of the other team fix it for me been a pleasure with State farm for over 20 years here's to many more"
We responded:
"Donna, thank you for your wonderful feedback! I'm happy to know that Joe and the team have been able to assist you promptly and effectively. It's fantastic to have had you with us for over 20 years, and we look forward to many more! If there's anything else we can do for you, just let us know."
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Christina Szymanski

November 4, 2025

5  out of  5
rating by Christina Szymanski
"I have had the pleasure of having Alden Thomas State Farm Agency, for years. They have helped me, with many different needs. Alden and Joe have been wonderful in answering questions, about our house and auto policies."
We responded:
"Thank you, Christina! I'm happy to hear that we have been able to assist you with your policies. We appreciate your continued trust over the years. If you ever need anything else, feel free to reach out!"
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Kat T.

October 31, 2025

5  out of  5
rating by Kat T.
"Highly recommend this office & Mr Thomas! When faced with an unexpected situation on my end, the solution process was explained very thoroughly and I feel we found the best plan for me and my circumstances. Everything is very fast and organized, customers are treated like people, not numbers!"
We responded:
"Thank you so much for the 5-star review! We really appreciate you taking the time to share your experience. Our team takes pride in responding quickly, staying organized, and making sure every customer feels cared for and supported."
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D Young

October 30, 2025

5  out of  5
rating by D Young
"Joe is amazing. I've been with this agent for 20years!!!! Never a single complaint. Kind and courteous. Ten stars!!!"
We responded:
"Thank you! I'm so happy to hear about your positive experience with Joe and our office over the years. Your loyalty and kind words mean a lot to us. If there's anything else we can do for you, just let us know!"
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James Martelo

October 16, 2025

5  out of  5
rating by James Martelo
"Honestly, one of the best insurance agents I’ve ever worked with! Alden and his team are friendly, patient, and really take the time to explain everything in a way that makes sense. You can tell they truly care about helping people, not just making a sale. Anytime I have a question or need help, they’re quick to respond and always go the extra mile. I really appreciate their professionalism and genuine attitude. Highly recommend them if you’re looking for someone dependable and trustworthy!"
We responded:
"Thank you, James! I'm happy to hear that you had such a positive experience with our team. We strive to provide clear explanations and genuine support, so it's wonderful to know that you feel cared for and valued. If you ever have more questions or need assistance, we're always here to help. Thanks for recommending us!"
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Bruce Comly

October 13, 2025

5  out of  5
rating by Bruce Comly
"In looking for liability coverage for protection as a volunteer working at a private school, Alden and Joe were very thorough in explaining how personal liability on our homeowners policy would cover me if I was found liable while leading an after school program. I needed proof of liability insurance for the school. I have been with these guys for fifty years."
We responded:
"Thank you, Bruce, for your wonderful review! I'm glad we could provide you with the detailed information you needed about your liability coverage. It's fantastic to have had your trust for fifty years. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Laurie Polter

September 30, 2025

5  out of  5
rating by Laurie Polter
"I had a great experience with Alden Thomas and Joe Gleason from State Farm. I highly recommend them. They were professional and found me a great rate with many discounts based on my children’s academic grades and adding extras to incur discounts."
We responded:
"Laurie, thank you for your wonderful feedback! I'm happy to hear that we provided you with a great experience and found a rate that works well for you. It's fantastic that you could benefit from discounts related to your children's academic achievements. If you need anything else, feel free to reach out!"
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Jean Carey

September 26, 2025

5  out of  5
rating by Jean Carey
"I have been with Thomas Alden Agent State Farm Insurance for over 22 years and I have received only the best customer service Tom and his staff . Today I talked to Sean who my most helpful & accommodating. Thank you Sean"
We responded:
"Jean, thank you for trusting us for over 22 years! We’re grateful for your loyalty and kind words. I’ll be sure to share your appreciation with Sean — he’ll be glad to know he made your day."
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Brenda Perry

September 25, 2025

5  out of  5
rating by Brenda Perry
"Joe, has been my go to guy since 2014, any problem that has happened, he has handled it with professionalism."
We responded:
"Thank you, Brenda! I'm happy to hear that Joe has been consistently professional and reliable for you since 2014. We appreciate your trust and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Leroy Watson

September 24, 2025

5  out of  5
rating by Leroy Watson
"It has been a wonderful experience working with the State Farm representative Sean Ryan. Everyone is very pleasant and helpful. I was able to save on my car and homeowners insurance. Great experience. Thank you!"
We responded:
"Thank you so much, Leroy! We’re so happy to hear you had a great experience with Sean and the rest of our team. Helping you save on your car and homeowners insurance while making the process smooth and pleasant is exactly what we aim for. We truly appreciate your kind words and your trust in us...welcome to the State Farm family!"
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Gina Kaiser

September 22, 2025

5  out of  5
rating by Gina Kaiser
"They are always very courteous and prompt in responding to my queries."
We responded:
"Hey, Gina! Thanks so much for sharing that our team has been courteous and quick to respond to your questions about auto insurance. We appreciate your feedback and the chance to support you with your coverage."
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Art V

September 16, 2025

5  out of  5
rating by Art V
"Excellent service, I have been with Joe for over a decade, and the level of service is unbelievable, they helped me countless of times for all types of insurance, recommend them to all my friends"
We responded:
"Art, thank you for your wonderful feedback! I'm glad to hear that Joe and our team have been able to assist you over the years. Your recommendation means a lot to us. If you ever need anything else, just let us know!"
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Thomas Varallo

September 15, 2025

5  out of  5
rating by Thomas Varallo
"Great people great service!"
We responded:
"Thank you, Thomas! I'm happy to know you appreciated our service and team. We’re always here to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
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Glads Resuello

September 11, 2025

5  out of  5
rating by Glads Resuello
"Malek was very helpful and provided information that I needed. Been with State Farm for years and satisfied with what I have."
We responded:
"Thank you, Glads! I'm happy to hear that Malek was able to assist you and provide the information you needed. It's wonderful to know you're satisfied with our service after all these years. If there's anything else we can do for you, just let us know!"
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Mary Chapman

September 11, 2025

4  out of  5
rating by Mary Chapman
"I was just like to say thank you to State Farm and all Staff for being very polite on the phone and will help you solve a problem. Thank you so much."
We responded:
"Thank you so much, Mary! We truly appreciate your kind words and are so glad our team could be helpful and polite while assisting you. Providing excellent service and solving problems for our customers is always our top priority. We’re grateful to have you as part of our State Farm family!"
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shyonna

September 11, 2025

5  out of  5
rating by shyonna
"They were very kind and helpful to me establishing a good policy that met my needs for vehicle and renters insurance. They explained everything in a good way for me to understand the benefits and discounts that I qualify for."
We responded:
"Thank you so much for your kind words! We’re glad we could help you find the right coverage for your vehicle and renters insurance. Our goal is always to make sure everything is explained clearly so you feel confident about your policy and the benefits available to you. We truly appreciate your trust and look forward to continuing to serve you!"
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The BarbarousBee

September 10, 2025

5  out of  5
rating by The BarbarousBee
"The staff here are patient and super helpful."
We responded:
"Thank you so much for your kind words and 5-star review. "
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joseph goldberg

September 4, 2025

5  out of  5
rating by joseph goldberg
"I needed information and some assistance regarding the purchase of a new car we were purchasing. Joe, in Aldon’s office was absolutely great and responded with what I needed and more. He provided a couple options for me that I hadn’t been aware of before. I’m not surprised, however. In the many years I had this office handle all of my insurance coverage this has always been the case."
We responded:
"Thank you for your review, Joseph! I'm delighted to hear that Joe was able to assist you and provide you with valuable options. It's wonderful to know that our office has consistently met your expectations over the years. We appreciate your continued trust and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Marianne Groves

September 3, 2025

5  out of  5
rating by Marianne Groves
"I always have a great experience when dealing with this state farm office. Very pleasant and always very helpful. Thank you"
We responded:
"Thank you, Marianne! I'm happy to know you consistently have a great experience with our office. Your kind words about our helpful service mean a lot. Let us know if there's anything else we can assist you with!"
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Angel Crespo

August 29, 2025

5  out of  5
rating by Angel Crespo
"Very good info at the office and the team explains everything well to me and my family! Awesome team!"
We responded:
"Thank you for your review, Angel! I'm happy to hear that you and your family found the information provided by our team helpful. We’re committed to making sure everything is clear and understandable. Let us know if there's anything else we can do for you!"